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Is Targeting Perfectionism Impeding Being Purposefully Present?

One Millimeter Mindset

Or are you doing the best possible job being purposefully present? I learned all about being purposefully present – which means not having any of the right questions or answers at all – from a 6-year old a few years ago. This focus can impede your being purposefully present in bringing out the best in others as well as yourselves.

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Presenting Live Sessions: Meet SAP Customer Experience Solutions

SAP Customer Experience

Welcome to another blog post presenting a new learning asset created for the SAP Customer Experience Solutions portfolio. Greetings SAP Community! This time is a brand new series of four Live Sessions: Meet SAP Customer Experience Solutions. Background Context Beginning with SAP Customer Experience Solutions can be tough if you.


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How to Turn Survey Results Into Awesome Presentations


Learn how to take the data you've gathered via your online surveys, and turn that information into visually engaging presentations.

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155: Presentation Skills to Get Ahead in the Corporate World

The DiJulius Group

Revolutionize your customer interactions and presentation skills on a path to service excellence. Read Full Article The post 155: Presentation Skills to Get Ahead in the Corporate World appeared first on The DiJulius Group. Picture a world where artificial intelligence redefines our potential and empowers customer service agents.

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How to Use Data to Build Strong Customer Communities

Speaker: Carrie Melissa Jones Founder, Gather Community Consulting

Register to get practical advice on how to: Present a case for why research matters to various parts of your organization. Plan community-specific research. Confidently conduct interviews, surveys, workshops, and other forms of research that help your community deliver continued impact to your business.

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Essential Presentation Skills to Master for Today’s Business World

The DiJulius Group

5 Simple Tips You Can Make to Crush Your Next Presentation! At the time I had no formal speaking training outside of a couple of speech and/or presentation classes. Read Full Article The post Essential Presentation Skills to Master for Today’s Business World appeared first on The DiJulius Group.

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Simplify Business Reviews with Totango’s Presentation Builder


Let’s take a deeper look at how the Presentation Builder works and the benefits it provides your organization. What is Presentation Builder? Totango’s Presentation Builder tool uses a visual approach to presenting and sharing customer outcomes and goals collected from account data in Totango. and free text on the fly.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

In this presentation, we will discuss the five critical components for building a successful coaching program that uses AI to allow managers and agents to engage in constructive dialogue to reduce burnout and increase employee engagement.