E-commerce chatbot: serving customer recommendation
JANUARY 13, 2020
Chatbots are known for their benefits on customer experience and relation, here are some examples of how a chatbot can help boost your e-commerce site and create a competitive advantage. E-commerce chatbot: support the customer journey. Source ) E-commerce websites are therefore exposed to a lot of traffic and it is only by providing an optimal customer experience that yours will make a difference. E-commerce chatbot: a product recommendation tool.