Uncovering CX in China: They’re Ready, Are You?
Beyond Philosophy
JULY 6, 2016
China sees us as the thought leadership of Customer Experience. Last year, Forrester published the Customer Experience Index, China 2015, ranking 60 brands for their performance in Customer Experience. According to APAC Insider , Forrester concluded that no brand was doing an excellent job there yet. Billions of them.
Let's personalize your content