SaleMove

DECEMBER 17, 2018

Technology’s role in customer service is growing at warp speed. Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. Question: How can adding more tech to the customer-service equation lead to highly personalized experiences?

2028 45

2028 Customer Service Call Center Social Media 45

SaleMove

DECEMBER 17, 2018

Technology’s role in customer service is growing at warp speed. Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. Question: How can adding more tech to the customer-service equation lead to highly personalized experiences?

2028 40

2028 Customer Service Call Center Social Media 40

SaleMove

DECEMBER 17, 2018

Technology’s role in customer service is growing at warp speed. Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. Question: How can adding more tech to the customer-service equation lead to highly personalized experiences?

2028 40

2028 Customer Service Call Center Social Media 40