SaleMove

DECEMBER 17, 2018

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . The post Meet The Customer Service Rep Of The Year—in 2028 appeared first on SaleMove Blog. SUPER SMART. FULLY INVESTED.

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2028 Customer Service Call Center Social Media 44

SaleMove

DECEMBER 17, 2018

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . The post Meet The Customer Service Rep Of The Year—in 2028 appeared first on Glia Blog. SUPER SMART. FULLY INVESTED.

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2028 Customer Service Call Center Social Media 40

SaleMove

DECEMBER 17, 2018

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. Answer: With chatbots handling the bulk of the mundane, tier-1 issues, human reps will recover as much as 40% of their work time. FULLY INVESTED.

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2028 Customer Service Call Center Social Media 40

BirdEye

JANUARY 16, 2024

With this, businesses can offer more personalized service, respond quickly to customer inquiries, and align their strategies across different departments, enhancing customer satisfaction and loyalty. The market for AI in sales forecasting is projected to grow significantly between 2023 and 2028.

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Management Social Media 2028 Customer Relationships 59

CSM Magazine

DECEMBER 5, 2018

Konstantin Selgitski, Chief Marketing Officer at Apifonica explores how to make it easier for customers to get what they want, when they want and to ensure a positive customer experience. By 2028, recent research forecasts that 70-80% of online purchases will be made using mobile devices. Get to know your audience.

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Communication Customer Experience 2028 Social Media 58