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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

The Asian Development Bank predicts that by 2030 AI and similar technologies could displace 286,000 workers or almost a quarter of the people in the telemarketing call center Philippines. First, the mass adoption of smartphones, social media, and consumer-friendly apps changed. Intelligent virtual agents work to increase contact rates.