Airlines Brand Values Customer Journey Mapping ROI 
Ian Williams
MARCH 19, 2020
Yeah, it not only is kind of it makes sense, there is good scientific evidence to show that the organisations who have, I mean there’s a multitude of things you need to get aligned in the right way, Phil’s work has identified kind of 47, and when you get those 47 in the right order, you’re getting the highest ROI on your CX.
SurveySensum
FEBRUARY 10, 2022
To truly understand the root cause of the problem, you need to get the full picture of the customer behavior by analyzing the entire customer journey. . Your customers will have different journeys as per the engagement level and touchpoints. Deliver the brand value.
SurveySensum
FEBRUARY 3, 2022
To truly understand the root cause of the problem, you need to get the full picture of the customer behavior by analyzing the entire customer journey. . Your customers will have different journeys as per the engagement level and touchpoints. Deliver the brand value.
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