Remove Brand Values Remove Competitive Advantage Remove Customer Centricity Remove Exceptional Customer Service
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29 Customer Service Training and Coaching Tips

Stella Connect

“[I]f you care about customer experience. then customer service training is not optional. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Adam Toporek , Customers That Stick. . It is not an extra. John Boccuzzi, Jr.

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29 Customer Service Training and Coaching Tips

Stella Connect

“[I]f you care about customer experience. then customer service training is not optional. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Adam Toporek , Customers That Stick. It is not an extra. John Boccuzzi, Jr.

article thumbnail

29 Customer Service Training and Coaching Tips

Stella Connect

“[I]f you care about customer experience. then customer service training is not optional. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Adam Toporek , Customers That Stick. It is not an extra. John Boccuzzi, Jr.