Call Recording Customer Change Customer Success Feedback 
ChurnZero
JANUARY 28, 2022
Collect feedback and adapt. I’ve had the pleasure of working with some incredible teams during my time in Customer Success. So, I’d like to give a quick shoutout to Lauren Dill , Director of Success & Services at Ellevation Education, and Kelly Jo Drey , Partner Success Operations Manager at FreeWill.
ChurnZero
JANUARY 28, 2022
Establish your audience Define clear expectations Execute your rollout strategy Collect feedback and adapt Document everything I’d be lying if I said I came up with these strategies on my own. I’ve had the pleasure of working with some incredible teams during my time in Customer Success. and I stand by that.
Expert insights. Personalized for you.
98 
Let's personalize your content