Remove Customer Confidence Remove Customer Focused Remove Exceptional Customer Service Remove Loyalty
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Customer Satisfaction Is the Enemy of Exceptional Customer Service

ShepHyken

Beyond satisfactory – and beyond good – is an exceptional customer service. And, according to Nate Spears, the Chief Operations Officer and Co-Founder of ClearSource, exceptional customer service is anything you do beyond that is better than just good. In other words, it meets basic expectations.

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10 Ways to Deliver Great Customer Service

Magellan Solutions

Have you heard that 81% of buyers say that experiencing good customer service increases their likelihood of making a repeat purchase ? Exceptional customer service is a guiding light, capturing attention amidst many options. It attracts customers to the warmth of genuine service and concern.