Customer Relationship Management Customer Service Representative Customer Service Training Related Topics 
Very Best Service
FEBRUARY 27, 2011
Online customer service The development of online customer service delivery has made it more difficult to establish warm relationships with customers. customer relationship management customer service training' Picture courtesy of [link] with our thanks.
ShepHyken
AUGUST 31, 2016
So maybe the people at Headsets.com aren’t dealing with sensitive information like a bank or insurance company, but the point is once you have given any information to a customer support rep, you shouldn’t have to repeat it again. so that the next person doesn’t have to ask the customer to repeat the story. Follow on Twitter: @Hyken.
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