Remove 2002 Remove Call Recording Remove Innovation Remove Multi-Channel
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How to Better Understand Your Customer With Ed Porter

Kustomer

He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” And you drive consistency for those channels. Are we sharing the same message?

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Performance Based Appointment Setting – Does It Work?

Magellan Solutions

They have B2B partners all over Europe, delivering innovative technology for app and web development. They helped the organization listen to call recordings. Until they perfectly refined their calling strategy to maximize positive results. The company has been operating since 2002. Challenges. Company’s Background.