2002, Call Recording and Multi-Channel

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2002

Call Recording

Multi-Channel

Performance Based Appointment Setting – Does It Work?

Magellan Solutions

JULY 15, 2021

They helped the organization listen to call recordings. Until they perfectly refined their calling strategy to maximize positive results. The company has been operating since 2002. Their main focus is on engineering, research, and development of various motion equipment for multi-purpose use. Company’s Background.

Call Center

Call Center B2B Sales Retail

How to Better Understand Your Customer With Ed Porter

Kustomer

JANUARY 14, 2021

He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” And you drive consistency for those channels. Are we sharing the same message? Ed Porter: (08:12).

Multi-Channel

Multi-Channel Contact Center Customers Sales

Webinars

Manual Call Reviews? There's a Better Way!

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CXDNA Update

Performance Based Appointment Setting – Does It Work?

How to Better Understand Your Customer With Ed Porter

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