2002 Call Recording Communication Multi-Channel 
Kustomer
JANUARY 14, 2021
He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” And you drive consistency for those channels. Are we sharing the same message? Ed Porter: (08:12).
Magellan Solutions
JULY 15, 2021
Moreover, they maximized their mode of communication by using phone, email, and LinkedIn touches in an integrated outreach cadence. . They helped the organization listen to call recordings. Until they perfectly refined their calling strategy to maximize positive results. The company has been operating since 2002.
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