2002, Customer Experience Management, Customer Service Representative and Management

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2002

Customer Experience Management

Customer Service Representative

Management

Be Passionate About Your Customers and They Will Never Leave – CX Lessons by Ms. Shweta Jha, Quality and Customer Experience Manager, Ferns N Petals

Customer Guru

FEBRUARY 13, 2018

We are certain that this is a first step to help organizations WOW their customers and create raving fans for themselves. Continuing with our initiative of sharing experiences of top-notch CX experts across India, we have another gem of an interview with Ms. We, as an organization, take customer satisfaction very seriously.

Customer Experience Management

Customer Experience Management E Commerce Customer Experience 2002

Learn What The Customers Expect – Shweta Jha, Manager Of Customer Experience, Training & Quality, Ferns N Petals

Customer Guru

MARCH 7, 2018

Shweta Jha currently manages three functions in Ferns N Petals – Training, Quality, and Customer Experience. She believes that these functions are interrelated because when an organization has the right kind of employees and partners, and they are trained well, they will ensure that the customers have a great experience.

Customer Expectations

Customer Expectations Customer Experience E Commerce Management

CXDNA Update

Be Passionate About Your Customers and They Will Never Leave – CX Lessons by Ms. Shweta Jha, Quality and Customer Experience Manager, Ferns N Petals

Learn What The Customers Expect – Shweta Jha, Manager Of Customer Experience, Training & Quality, Ferns N Petals

Stay Connected