3 Keys to Modernizing Customer Engagement
Kustomer
OCTOBER 28, 2022
By ignoring customer service, brands are missing out on market share and revenue. 1) Take a True Omnichannel Approach to Modernize Customer Service. This is where the concept of “customer centricity” was born , which is at the core of an omnichannel approach to modernizing customer engagement. for weak omnichannel companies.
Let's personalize your content