Remove 2002 Remove Multi-Channel Remove Net Promoter Score Remove Omnichannel
article thumbnail

Developing Surveys to Boost Customer Retention Through Actionable Data

GetFeedback

Customer retention is a leading critical performance indicator for companies in 2002, and for good reason. By developing surveys with a clear focus on a valuable target demographic, digging in around negative feedback, and engaging customers over a variety of channels, you can create your own actionable data machine.