We Asked 30 CX Influencers if They Would Recommend the Net Promoter System
Lumoa
APRIL 24, 2018
The Net Promoter System® (or NPS) has been a popular customer experience metric since its creation in 2003. Creating a better business that delivers more value to customers is the real point. Adam Toporek Customer Service Expert, Speaker and Author. NPS scores reward outcomes not efforts."
135 
Let's personalize your content