This is What Exceptional Customer Service Looks Like In 2018
Comm100
AUGUST 23, 2018
Organic Mobile Experiences Blur Channel Lines. Multichannel” and “omnichannel” have been buzzwords for years now. Omnichannel isn’t actually about channels, it’s about your customers,” Krajewski says. “In What this means is big news for business: More people across the globe are now using messaging apps over social media.
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