Remove 2012 Remove Customer Experience Professionals Remove Customer Service Remove Customer Service Strategies
article thumbnail

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. Kate is the VP and Principal Analyst at Forrester and serves Application Development & Delivery Professionals. John DiJulius Follow @JohnDiJulius. Kerry Bodine Follow @kerrybodine.