2016 Consumers Customer Change Multi-Channel 
Lumoa
AUGUST 23, 2021
Just like receiving a text message on your phone, tone allows for interpretation but being able to see facial expressions and read body language can relay a sense of competency and trust among customers. Other factors that influence brand decisions are also changing as the “buy local” trend continues to accelerate.
Magellan Solutions
JULY 28, 2021
The acceleration in consumer behavior change in 2020 has made an omnichannel strategy more important than ever. Consumers will always want better prices, selection, and convenience. Meet customers where they are. Consumers have been engaging in transactional activities for thousands of years. Sales channels.
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