2017 CEM Competitive Advantage Touchpoint 
Confirmit
SEPTEMBER 24, 2018
CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Provide a holistic view of customers across all touchpoints and all channels, across the entire customer journey. capture the Voice of the Customer across all touchpoints and channels. INFOGRAPHIC.
Confirmit
SEPTEMBER 24, 2018
CEM has become a key differentiator for today’s businesses, as products and services have become increasingly commoditized. Provide a holistic view of customers across all touchpoints and all channels, across the entire customer journey. capture the Voice of the Customer across all touchpoints and channels. INFOGRAPHIC.
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