Stella Connect

NOVEMBER 23, 2021

Customer service leaders and agents have risen to the occasion, all while handling more customer inquiries than ever , embracing new hybrid and fully remote operations , and keeping up with increasing customer experience expectations. . 6 Key Customer Service Priorities for 2022. #1: 4: Decreasing Response Times.

2022 52

2022 Customer Service Net Promoter Score Effort Score 52

SurveySparrow

SEPTEMBER 19, 2022

In this article, we’ve listed the best retail survey questions you can ask your customers to make quick improvements and address more comprehensive challenges. Best Retail Survey Questions to Ask in 2022. Here are the kinds of retail customer feedback survey questions you can ask your customers: Net promoter score.

Retail 52

Retail Net Promoter Score Effort Score Competitive Advantage 52

ProProfs Chat

MARCH 25, 2020

Implementation of automated customer service is no longer considered an innovative competitive advantage but an essential way of staying competitive. Businesses without reliable customer support automation are less consistent while handling customers’ requests but also spend way more time and money solving each of them.

Customer Service 83

Customer Service Customers Interaction Communication 83