Remove 2025 Remove Exceptional Customer Service Remove Omnichannel Remove Rewards Programs
article thumbnail

The Rise of Millenials and the Need for an Omnichannel Call Center

Magellan Solutions

They carry an estimated $200 billion in annual buying power, and by 2025, they will comprise 75 percent of the U.S. Get to know them – You’ll need to understand millennials in order to enginner your omnichannel and cater to their specific preferences. Talk to an omnichannel call center in the Philippines today to get started.