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The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

This is the secret ingredient to retaining customers, increasing sales, and succeeding as an organization. Criteria like your company’s Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. Customer experience is not so insular.

article thumbnail

The Definitive Guide to Creating a Standout Customer Experience Strategy

Lumoa

This is the secret ingredient to retaining customers, increasing sales, and succeeding as an organization. Criteria like your company’s Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. Customer experience is not so insular.