2027 Customer Success Return on Investment Voice of Customer 
SmartKarrot
APRIL 21, 2022
The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. Moving towards curating a customer-centric executive team requires time and effort.
SmartKarrot
APRIL 21, 2022
The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. Moving towards curating a customer-centric executive team requires time and effort.
Expert insights. Personalized for you.
10 
Let's personalize your content