Remove 2027 Remove Innovation Remove Sales Remove Voice of Customer
article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. contact-form-7]. The CMO responsibilities are-.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. contact-form-7]. The CMO responsibilities are-.