2027 Management Omnichannel Return on Investment 
SmartKarrot
APRIL 21, 2022
Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. CCO (Chief Customer Officer) – Leading the customer grievances to the top management. The CMO knows the voice of customer and can manage the customer marketing operations accordingly.
SmartKarrot
APRIL 21, 2022
Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. CCO (Chief Customer Officer) – Leading the customer grievances to the top management. The CMO knows the voice of customer and can manage the customer marketing operations accordingly.
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