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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The focus of Cisco is now on improving customer experience at every touchpoint. By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. They drive technology projects to meet company goals and objectives into a customer-centric manner.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The focus of Cisco is now on improving customer experience at every touchpoint. By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. They drive technology projects to meet company goals and objectives into a customer-centric manner.