2028 Customer Engagement Customer Satisfaction Innovation 
SaleMove
DECEMBER 17, 2018
While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . The post Meet The Customer Service Rep Of The Year—in 2028 appeared first on SaleMove Blog. SUPER SMART. FULLY INVESTED.
SaleMove
DECEMBER 17, 2018
While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . The post Meet The Customer Service Rep Of The Year—in 2028 appeared first on Glia Blog. SUPER SMART. FULLY INVESTED.
SaleMove
DECEMBER 17, 2018
While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. Answer: With chatbots handling the bulk of the mundane, tier-1 issues, human reps will recover as much as 40% of their work time. FULLY INVESTED.
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