Remove 2028 Remove E-support Remove Loyalty Remove Multi-Channel
article thumbnail

The Importance of Mobile Customer Experience in 2023

SurveySensum

That’s why this should come as no surprise that the quality of mobile customer experience you provide to your customers has a profound impact on satisfaction, loyalty, and overall business performance. billion by 2028. Customer Loyalty: Mobile CX directly influences how customers perceive a brand. But why is it important?