Remove 2029 Remove Customer Centricity Remove Innovation Remove Loyalty Programs
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. Keep customers informed about improvements made based on their feedback. Completely cashless and hassle-free shopping experience.

Retail 52