Remove 2029 Remove Customer Insights Remove Customer Journey Remove Omnichannel
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Open-ended) That is why you must collect customer feedback at all touchpoints across the customer journey. STEP 3: Optimize customer journey Use the feedback to optimize the customer journey and provide better guidance. So how to anticipate your customer expectations like a pro?

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