Remove 2029 Remove Customer Journey Remove Omnichannel Remove User Experience
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Open-ended) That is why you must collect customer feedback at all touchpoints across the customer journey. This will help you identify touchpoints with the friction, take the required action, and improve the overall retail experience. So how to anticipate your customer expectations like a pro?

Retail 52