Remove 2029 Remove E-support Remove Innovation Remove Metrics
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. Regularly monitor performance metrics , sales data, and customer feedback to assess the effectiveness of implemented strategies.

Retail 52