How to Enhance CX in Retail With Customer Feedback?
SurveySensum
JULY 20, 2023
The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. Cart Abandonment Headache of Sheryl Sheryl, the Head of Marketing at an e-commerce website, was dealing with cart abandonment too.
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