Apparel Effort Score Loyalty Rewards Programs 
delighted
NOVEMBER 20, 2020
apparel) compared to 2019. Thus, many retailers are investing resources in the following areas: Methods for listening to and collecting customer feedback Experiential retailing New technology for both digital and brick and mortar storefronts Customer loyalty and retention. Is this the end for retail?
delighted
NOVEMBER 5, 2019
Morris, senior brand apparel analyst for financial services firm D.A. Customer loyalty and retention. CSAT surveys are useful for making product enhancements when satisfaction scores for some products or services trend low (i.e. Customer Effort Score (CES) : Customer effort is a key driver of customer satisfaction and loyalty.
Expert insights. Personalized for you.
69 
Let's personalize your content