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The ROI of Generative AI in CX: The Financial Case for AI Automation

TechSee

When customers provide images of their receipt or product, computer vision AI can fairly easily identify the customer, product, and even their particular issue. Providing this information to the customer service representatives accelerates their average handle time while improving the customer experience.

ROI 109
article thumbnail

The ROI of Generative AI in CX: The Financial Case for AI Automation

TechSee

When customers provide images of their receipt or product, computer vision AI can fairly easily identify the customer, product, and even their particular issue. Providing this information to the customer service representatives accelerates their average handle time while improving the customer experience.

ROI 109