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Lifetime Customer Return on Investment Customer Relationship Management Customer Journey Mapping Roadmap Leadership Customer Focused Customer Experience Management Net Promoter Score Connections More Related Topics >
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Top 50 Customer Success Influencers 2021

SmartKarrot

JANUARY 5, 2021

Ruling the Customer Success industry with her tried-and-tested business growth practices, Jeanne is a celebrated coach to over 20,000 leaders and a 5-time Chief Customer Officer with global giants. Additionally, he serves as the Chief Customer Officer at Higher Logic. Jeanne Bliss. Jay Nathan.

Customer Success 21
Customer Success 2021 Chief Customer Officer Leadership 21
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CX Club – Round 7 – Leadership (part 1) – Motivations, Business Case & Trusted Adviser

Ian Williams

MARCH 19, 2020

But I’ve done both… two different ways of doing Customer Journey Mapping as an information gathering exercise. He is now chief customer officer, so, you know I guess everyone can come around, and it wasn’t particular popular way of thinking. Ian: Oh really?

Leadership 52
Leadership Consulting Financial Customer Experience 52
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