ProProfs Chat

DECEMBER 22, 2019

This customer-focused exceptional service approach will not only maximize customer satisfaction and convert them into long-term loyal customers but will also enhance your business’s brand value. Create a newsletter or an email or post it on your social media platform to inform your situation.

Customer Service 101

Customer Service Social Media Customer Retention Loyalty 101

ProProfs Chat

JANUARY 30, 2020

“Your most unhappy customers are your greatest source of learning.” — Bill Gates. Elaborating on this maxim, I would also like to add that unhappy customers can ruin the brand value in minutes. It takes less than a minute for an angry customer to post their bitter experiences online. Mobile Customer Engagement.

Customer Engagement 136

Customer Engagement 2020 Engagement Social Media 136

Comm100

AUGUST 23, 2018

Get on Board: Consider what your customers need, and how you can meet these needs in your company app. For example, if your customers need simple, on-the-go access to customer care, consider adding mobile live chat to your app (for an example of this, look no further than the GEICO Mobile App ). billion U.S.

Exceptional Customer Service 40

Exceptional Customer Service 2018 Customer Service Hotels 40