Remove Brand Values Remove Customer Satisfaction Remove Magazine Remove Net Promoter Score
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Improve NPS with these 11 surefire strategies

SurveySensum

It is the key predictor for gauging customer retention and loyalty. Given its significance, how do you improve your Net Promoter Score? Did you know that 48% of your unhappy customers are likely to complain about negative experiences with brands to 10 or more people? Know where you are.

NPS 52
article thumbnail

Improve NPS with these 11 surefire strategies

SurveySensum

It is the key predictor for gauging customer retention and loyalty. Given its significance, how do you improve your Net Promoter Score? Did you know that 48% of your unhappy customers are likely to complain about negative experiences with brands to 10 or more people? Know where you are.

NPS 52