Call Center Contact Center Customer Satisfaction Mobile Customer Service 
Tricia Morris
FEBRUARY 19, 2016
Here is a collection of 16 statistics shaping customer service for today and tomorrow: 1. 76% of consumers say they view customer service as the true test of how much a company values them. 60% of consumers have higher expectations for customer service now than they did just one year ago.
Comm100
FEBRUARY 6, 2018
Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. Its mission is simple — help companies of all sizes provide quality customer experiences, regardless of channel. OS : Windows, Mac OS, Linux, web browser, Android, iPhone/iPad.
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