Remove Call Recording Remove Contact Center Remove Lifetime Customer Remove Technology
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How to Better Understand Your Customer With Ed Porter

Kustomer

To learn more about the secrets to understanding the customer environment, check out the Customer Service Secrets podcast episode below, and be sure to subscribe for new episodes each Tuesday and Thursday. Listen Now: Listen to “Ed Porter | Using Technology to Better Your Results” on Spreaker. How are you, man?

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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. Enhance Your Quality Assurance Program.