2021 Predictions for Conversational AI and Customer Experience Automation
Interactions
JANUARY 7, 2021
will have lasting effects and drive increased demand and expectations for highly effective, always-on, omnichannel access to customer care. Watch our explainer video to see how voice biometrics work. The shift away from in-person interaction (contactless pickup, remote work, remote access to services, etc.)
Let's personalize your content