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Customer Service – 9 Tips for Sales, Marketing, and Support

ProProfs Chat

Personalized service is crucial – 33% of customers who abandoned a business relationship last year did so because personalization was lacking. Find the right communication channel – 66% of consumers have used at least 3 different communication channels to contact customer service.

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The Essential Guide to Customer Service Outsourcing

Magellan Solutions

Customer support outsourcing services help in responding immediately to your customers. So you do not have to worry if you are losing money on unattended customers. Regardless of the channel and the type of customer service you need, whether it is voice or non-voice function, contact centers got your back! .