CEM, Competitive Advantage, Customer Insights and E-support

C-Level Telco Speakers to Share Views on Implementing a Successful CEM Programme

CSM Magazine

JULY 27, 2015

Three C-Level telco speakers will be sharing their vital view on implementing a successful CEM programme at Customer Experience Management (CEM) in Telecoms World Summit 2015 which will be held from 13-14 August 2015 in Singapore. Rebecca Eclipse, Chief Customer Experience Officer, Globe Telecom, Philippines.

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2015 Temkin Group CX Vendor Excellence Award Winners

Experience Matters

APRIL 7, 2015

With the power to listen to the Voice of the Customer, integrate it with business data to generate powerful insight, and take action, we deliver effective business change and create a competitive advantage for clients. Identity Graph’ is a patent-pending customer resolution algorithm that automatically.

2015

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CXDNA Update

C-Level Telco Speakers to Share Views on Implementing a Successful CEM Programme

2015 Temkin Group CX Vendor Excellence Award Winners

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