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Brand Values Customer Voice Effort Score Voice of Customer Customer Journey Mapping Roadmap Customer Insights Customer Experience Management Omnichannel Net Promoter Score More Related Topics >
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Customer Experience Strategy: An A to Z Glossary

Lumoa

MARCH 20, 2018

Compelling Brand Values: Brand promises drive how the organization treats customers. Customer Connectedness: Customer insights are infused across the organization. Do you love CEM as much as we do? Download This Guide to NPS for Beginners. using a 0-10 scale.

Net Promoter Score 114
Net Promoter Score Customer Experience B2C CEM 114
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A to Z Guide to Customer Experience Definitions and Terms

Lumoa

MARCH 20, 2018

Compelling Brand Values: Brand promises drive how the organization treats customers. Customer Connectedness: Customer insights are infused across the organization. Do you love CEM as much as we do? Download This Guide to NPS for Beginners. using a 0-10 scale.

Definition 64
Definition Net Promoter Score Customer Experience B2C 64
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