46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software
Bold360
DECEMBER 1, 2016
Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. Anna Morrish is a freelance writer and marketing consultant specializing in business software and IT. Anna Morrish. Manick Bhan. Jack Barmby. Asaf Darash.
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