ProProfs Chat

MARCH 26, 2020

With the above examples, it is clear that having a customer philosophy is essential in building a bond for life with your customers. . So, how do you create a good customer philosophy? . What is Customer Service Philosophy? A customer service philosophy is unique for every company.

Customer Service 52

Customer Service Customer Philosophy Customers Customer Centricity 52

Maz Iqbal

JULY 28, 2014

If insanity is doing the same stuff over and over and expecting a different result then it occurs to me that many of us who are working on the Customer stuff can be labelled insane. Relationship is not merely the sum of a series of interactions. Personal is more than sending the customer emails and addressing her by using her name.

Customer Philosophy 92

Customer Philosophy Customer Centricity Customer Retention Loyalty Programs 92

Maz Iqbal

DECEMBER 22, 2014

Servicing customers in a smart manner – by using the right combination (digital, telephone) of customer service channels. Now, let’s turn our attention to caring for the customer. Let’s start with the basic question, who (specifically) cares for the customer? The answer is: No!

Leadership 103

Leadership Customer Philosophy Loyalty Engagement 103

Maz Iqbal

JULY 30, 2014

The quality that you/i/we experience from the people we interact with, work with, sell to, buy from, makes a huge difference to our experience of living. I wish you well and look forward to being in communication after the holiday. We may not be able to define-measure-calculate quality. Yet we are present to it when we experience it.

Customer Philosophy 91

Customer Philosophy Leadership B2C Culture 91