Communication Customer Service Representative Net Promoter Score Rewards Programs 
Retently
MARCH 18, 2024
Why Customer Service Survey Questions Matter In a time when gauging customer needs and expectations is fundamental, the role of customer service surveys comes into focus. Hence, they pose targeted questions and reflect the truthful image of your service from a customer’s perspective.
CSM Magazine
FEBRUARY 1, 2024
Here are some examples: Solved communication issues by implementing active listening training for 20% of the entire company. Supported management in efforts to increase productivity by motivating employees through improved rewards programs. Increased customer engagement with weekly social media question and answer sessions.
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